Privacy Policy

This Privacy Policy explains how CELLFLOW collects, uses, stores, and protects your personal information when you visit our website or make a purchase. We are committed to safeguarding your data and ensuring transparency in how your information is handled.

Information We Collect

We may collect personal information such as your full name, email address, phone number, billing address, and shipping details when you place an order or contact us. Additionally, we may collect technical data such as IP address, browser type, and device information to improve website performance and user experience.

How We Use Your Information

Your information is used primarily to process orders, deliver products, and provide customer support. We may also use your contact details to send order updates, confirmations, or important service notifications. We do not sell or rent your personal data to third parties.

Payment Processing

All payments are handled securely through trusted third-party payment providers. We do not store or have access to your full payment details such as card numbers. These providers are responsible for maintaining the security of your financial information.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. Cookies allow us to understand user behavior and optimize the website accordingly. You can control or disable cookies through your browser settings.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.

Your Rights

You have the right to request access to your personal data, correct inaccuracies, or request deletion of your information. You may also object to certain types of data processing where applicable under data protection laws.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website indicates your acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at info@cellflowlimited.com.