This Shipping Policy outlines how orders placed with CELLFLOW are processed, shipped, and delivered. We aim to provide reliable and efficient delivery while maintaining transparency throughout the process.
Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotional events, processing times may be slightly extended. Orders are not processed on weekends or public holidays.
We work with trusted courier services to ensure safe and timely delivery. Shipping methods and delivery options may vary depending on your location and the size of your order.
Estimated delivery times depend on your region. Domestic deliveries usually take 3–7 business days. Please note that delivery times are estimates and not guaranteed.
Shipping fees are calculated at checkout based on your location and order size. Any applicable delivery charges will be clearly displayed before completing your purchase.
Once your order has been dispatched, you will receive a confirmation email with tracking details. This allows you to monitor your shipment and stay informed about its delivery status.
If your order is delayed, lost, or arrives damaged, please contact us as soon as possible. We will work with the courier service to investigate and resolve the issue promptly.
Please ensure that your shipping address is accurate at checkout. We are not responsible for delays or lost shipments caused by incorrect or incomplete address information.
We reserve the right to update this Shipping Policy at any time. Continued use of our website indicates acceptance of any changes.
For shipping-related questions, contact us at info@cellflowlimited.com.